Privacy Policy

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of United Arab Emirates.

United Arab of Emirates is our country of domicile

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

We accept Visa, Mastercard credit/debit cards. You can pay in AED, USD or EUR.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

User is responsible for maintaining the confidentiality of his account.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

ABC Solutions will not pass any debit/credit card details to third parties.

ABC Solutions takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (abc-solutions.co) cannot guarantee the security of any information that is disclosed online.

ABC Solutions is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

Upon Booking and payment confirmation, you will receive your booking details by E-Mail.

abc-solutions.co will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of United Arab Emirates

Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Most hotels practice free cancellation policy but however it is subject to hotel’s cancellation policy. Cancellation is allowed depending on the number of days out from date of arrival. A certain percentage from the room rate or charges based on number of room nights maybe forfeited as a penalty. The above policy is only applicable to the Hotel portion.

If the booking is ‘Non-Refundable’, it cannot be amended or modified. Failure to arrive at your hotel will be treated as a No-Show and no refund will be given (Hotel policy).

You agree that ABC Solutions is not obligated to refund any monies paid to purchase the “Package” in the event that you are not able to completely utilise your “Package” for whatever reasons.

If you wish to make any changes (hotel rooms) to your “Package”, you must notify ABC Solutions in writing. Changes are not guaranteed. All requests are subject to availability of flights and rooms.

If and when changes to your “Package” is allowed, you agree to bear any additional charges / penalties imposed by the ABC Solutions and the hotel operators that is applicable at time of changes being made.

No refunds can be made for any unused part of the package or on/after original start date of your trip.

Change fees, penalties and other charges are assessed based on the departure date of your trip, hotel policies, flight booking class and fare rules and the date you initiate the change.

Refunds will be done only through the Original Mode of Payment within 10 to 45 days depends on the issuing bank of the credit card.

Please read the notes below carefully, if you need any clarifications, please contact our reservation and ticketing counters or email us at [email protected]

E-Ticket Passenger Itinerary/ Receipt: Please note that you are required to keep a printed copy of this "E-Ticket Itinerary" with you throughout the journey as it is required for entry into the airport, check-in, refunds or exchanges.

Fare(s) subject to cancellation charges, if any. Please contact our customer care and support for details. By booking this ticket/fare, you agree and accept all terms and conditions, cancellation and ticket exchanges rules of this ticket/fare.

No-Show Passengers: confirmed passengers who do not present themselves for their booked hotel are termed as 'No - Shows'.

If for some reason you are unable to undertake travel on a hotel for which you have a confirmed booking, please contact our customer care and support as early as possible to avoid penalty.